Refund Policy
At VapeModKing, we value customer satisfaction and stand by the quality of our products. If you are not completely satisfied with your purchase, we offer a hassle-free refund and return process. Please review our refund policy below.
1. Eligibility for Refunds
Items must be returned within 30 days of the delivery date.
Products must be unused, in original packaging, and in resellable condition.
Proof of purchase (order number or receipt) is required for all refunds.
Refunds are issued to the original payment method used at checkout.
2. Non-Refundable Items
Opened or used vape products, including mods, tanks, and e-liquids.
Clearance or final sale items.
Gift cards and promotional items.
Items damaged due to misuse, neglect, or modification.
3. How to Request a Refund
Contact us at support@vapemodking.com with your order number and reason for return.
Wait for approval – We will review your request and respond within 48 hours.
Ship the item to our return address (provided after approval).
Refund Processing – Once received and inspected, your refund will be issued within 5-7 business days.
4. Late or Missing Refunds
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If you haven’t received a refund yet, check with your bank or payment provider.
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Some banks may take additional time to process the refund.
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If you still have issues, contact us at info@vapemodking.com.
5. Exchanges & Replacements
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We only replace items if they are defective or damaged upon arrival.
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For exchanges, email us within 7 days of receiving the item.
6. Shipping Costs & Responsibility
Customers are responsible for return shipping costs, unless the return is due to an error on our part.
We recommend using a trackable shipping service to ensure safe returns.
7. Contact Us
For any refund-related inquiries, reach out to us:
Email: info@vapemodking.com
Website: https://vapemodking.com/
Thank you for choosing VapeModKing – Your Trusted Vape Store!