Refund Policy
At VapeModKing, we value customer satisfaction and stand by the quality of our products. If you are not completely satisfied with your purchase, we offer a hassle-free refund and return process. Please review our refund policy below.
1. Eligibility for Refunds
✅ Items must be returned within 30 days of the delivery date.
✅ Products must be unused, in original packaging, and in resellable condition.
✅ Proof of purchase (order number or receipt) is required for all refunds.
✅ Refunds are issued to the original payment method used at checkout.
2. Non-Refundable Items
🚫 Opened or used vape products, including mods, tanks, and e-liquids.
🚫 Clearance or final sale items.
🚫 Gift cards and promotional items.
🚫 Items damaged due to misuse, neglect, or modification.
3. How to Request a Refund
1️⃣ Contact us at support@vapemodking.com with your order number and reason for return.
2️⃣ Wait for approval – We will review your request and respond within 48 hours.
3️⃣ Ship the item to our return address (provided after approval).
4️⃣ Refund Processing – Once received and inspected, your refund will be issued within 5-7 business days.
4. Late or Missing Refunds
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If you haven’t received a refund yet, check with your bank or payment provider.
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Some banks may take additional time to process the refund.
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If you still have issues, contact us at info@vapemodking.com.
5. Exchanges & Replacements
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We only replace items if they are defective or damaged upon arrival.
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For exchanges, email us within 7 days of receiving the item.
6. Shipping Costs & Responsibility
📦 Customers are responsible for return shipping costs, unless the return is due to an error on our part.
📦 We recommend using a trackable shipping service to ensure safe returns.
7. Contact Us
For any refund-related inquiries, reach out to us:
📧 Email: info@vapemodking.com
🌍 Website: https://vapemodking.com/
Thank you for choosing VapeModKing – Your Trusted Vape Store! 🚀